Business Hours
9:00 - 18:00

Hotline
020-86655300

Company address
Room 805a, 31 Qifu Road, Yuncheng street, Baiyun District, Guangzhou

Door to door service in Singapore

Singapore Air door to door

Delivery prescription

The reference time is 3-5 days


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Volume weight limit

Single size limit: 80cm * 80cm * 80cm or stick shape, single side length no more than 120cm or three sides add up no more than 190cm or single piece weight no more than 30kg, super length + 2 / kg, overweight + 2 / kg, super length or overweight, single ticket minimum consumption 100.

Bubble weight charge weight (kg): (length cm) ✖  Height cm ✖  Width (CM) A kind of 6000 or volume of goods (CBM) ✖  167 kg.


Price and tariff

Singapore Air door-to-door service price, please contact the business customer service inquiry;


Tariff related

This price does not include the taxes at the destination (excluding the consumption tax of 7% in Singapore, which shall be paid by the consignee), remote surcharges, fines, return fees caused by warehousing and the receiving party, destruction fees and reassignment fees. If the recipient refuses to pay the above fees, it will be automatically transferred to the sender. The sender shall not refuse payment for any reason.


Claims related

Fragile goods are not compensated for damage. If the goods are damaged or lost, the claim must indicate the problem and provide Photo Proof on the receipt when receiving the goods. The claim will be made between twice the freight and the value of the goods.


Prohibited and restricted articles

Automobile (whole set), automobile battery (containing liquid, sulfuric acid, hydrochloric acid, etc.), tobacco and alcohol, fireworks and firecrackers, explosive and inflammable goods, lighters, gold and silver jewelry, and all goods prohibited from export by international regulations; in addition to the above goods, other goods are ordinary goods. If the sensitive goods are not listed, the actual situation shall prevail.


Operation requirements

If the goods are delivered to our company, the outer packing must have the shipping mark. If there is no shipping mark, the first warehouse will refuse to accept the goods, and the second warehouse will have confusion and loss of goods. Our company will not be responsible.


Other instructions

*Delivery time: 09:00-17:00 Monday to Saturday, no delivery on Sunday.

*The shipper must provide detailed Chinese / English versions of packing list and invoice.

*This price list is quoted in RMB. The charging standard for one ticket and multiple items of the system: according to the actual international order number of the system, it can be divided into one ticket and multiple items. The system shows that two or more different international order numbers can not be charged and counted by weight (if the address is the same, you can pack and deliver the goods to the warehouse by yourself. If the weight of a single piece exceeds 30kg, it will be charged as overweight + 2 / kg). This standard is applicable to those areas that do not support the delivery of multiple pieces with one ticket.

*If you don't buy cargo insurance, the maximum compensation for a single cargo is RMB 600, and the maximum compensation for a single cargo is not more than three times of the freight.

*When the consigned goods are food, Singapore AVA food license is required.

*Fragile products must be packed in wooden frame / case and fragile guarantee shall be provided.

*The delivery only goes downstairs, not upstairs; if the driver needs to send the goods upstairs or move them into the warehouse, the consignee should negotiate with the driver himself.

*If the customer underreports or fails to report the value of the goods and is checked by the customs, the responsibility and expenses incurred shall be borne by the consignor.

*The warehouse only checks the external packing when receiving the goods. If there is no problem with the external packing, it will not be responsible for the internal packing. Fragile products should be packed on wooden frame. Our company is not responsible for fragile products.

*If sensitive goods are mixed with ordinary goods, the whole ticket will be charged as sensitive goods.

*Customs declaration fee is charged for the separate declaration of tax refund goods, and the document fee is RMB 600 / ticket.


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